Final Step Logistics
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FINAL MILE DELIVERYREGIONAL DISTRIBUTION CENTREMILK RUN LOGISTICS
01 · Final Mile Delivery

The last leg, done properly.

Our Final Mile Delivery service is tailored to meet the specific needs of suppliers, wholesalers and manufacturers.

We understand the importance of the last leg of your product's journey, ensuring it arrives on time, in pristine condition, directly to your customer's doorstep.

Final Step Logistics van on a final mile delivery
STEP 1

Client Warehouse

  • Order placed by client
  • Integrated software for trackability
  • Client picks goods
  • Client sets routes and informs customers (daily, weekly, monthly)
  • Palletised or loose
  • Drivers can load
STEP 2

Vehicle

  • Same day delivery
  • Next day delivery
  • Predetermined time slot
  • Installations
  • Two-person teams
  • Multi-drop
  • Exchanges, returns and collections
STEP 3

Customer

  • Track
  • Pre-call
  • Unwrap
  • Remove packaging
  • Room of choice
  • Proof of delivery by email and photographs

Our service features

Strategic Collections

We collect goods directly from manufacturers, following routes meticulously planned according to your requirements.

Comprehensive Service Options

Including Same Day, Next Day, Installations, two-person delivery, Replacements, Collection and Returns, and Engineer Parts services, all tailored to meet diverse logistical demands.

Dedicated Fleet

Using our fleet of Sprinter and Luton vans, we guarantee that your goods are delivered directly and remain on the vehicle until delivery. This approach is especially beneficial for fragile items or goods with a short shelf life.

Standby Vehicles

We can allocate a specific number of vehicles to be placed on standby, exclusively for your needs.

Electronic Proof of Delivery (POD)

For every delivery completed, an electronic POD is promptly sent to customers, ensuring transparency and peace of mind.

Key advantages

Reduced Costs & Increased Efficiency

Streamline your delivery process, cutting unnecessary expenses and improving operational efficiency.

Scalability & Flexibility

Our service grows with your business, offering the flexibility needed to meet changing demands.

Enhanced Customer Satisfaction

Timely and secure delivery directly impacts customer satisfaction.

Focus on Core Competencies

Free up your resources to concentrate on what you do best, while we handle the logistics.

Access to Expertise & Risk Management

Benefit from our logistics expertise and proactive risk management strategies.

Improved Customer Service

Our dedicated team ensures your customers enjoy a seamless delivery experience.

Vans at our regional distribution centre
02 · Regional Distribution Centre

From the production line to the final destination.

Our Regional Distribution service is carefully designed to support the intricate supply chains of manufacturers and suppliers.

By centralising the collection and delivery process, we ensure your goods are efficiently managed from the moment they leave the production line to their final destination, either in the North or Luton region.

Our tracking system

  1. 1

    Your customer purchases product direct from you. You log the order into our booking system. You have the option to use your own label or print ours.

  2. 2

    Once you log the order, your customer receives an email notification with tracking details. You and the customer can track each item throughout the journey, and the customer can contact us via the send message button.

  3. 3

    Our driver makes the collection and scans all items onto the vehicle. You and your customer can track the vehicle once an item is scanned to it.

  4. 4

    Items come to the RDC and are scanned into the RDC warehouse to await planning.

  5. 5

    We schedule each order for delivery and contact the customer with a two-hour time slot, which they can accept or reschedule.

  6. 6

    Items are rescanned onto the departing vehicle ready for despatch.

  7. 7

    Once vehicles are loaded and the run departs, customers are sent an update with an ETA in a two-hour window, vehicle tracking and a countdown stop number.

  8. 8

    Through your shipping panel you can track and manage all your orders with real-time updates: live tracking, signed POD, photos of goods throughout the order and a Google-tracked pin of the POD.

For businesses with their own fleet

1. Reduce Warehouse Stress and Costs

Managing a warehouse can be a costly and complex task. By using our RDC, you can centralise your inventory, reducing the need for extensive warehousing facilities. This consolidation leads to significant cost savings and operational efficiencies.

2. Expand Your Reach with Freed-Up Vehicles

When your fleet isn't tied up with distribution tasks, you gain flexibility to expand your service areas. Our RDC can handle the bulk of your distribution, allowing your vehicles to focus on strategic growth opportunities, covering more ground without the need for additional vehicles.

3. Enhance Operational Efficiency

Use our RDC to streamline your supply chain by minimising travel time and reducing fuel costs. With a centralised hub, your operations become leaner and more efficient, leading to faster turnaround times and improved customer satisfaction.

For companies outsourcing logistics

1. Lower Costs in a Specific Area

If you already outsource logistics, an RDC can be a game-changer by reducing costs within a specific region. Concentrating distribution in one area achieves economies of scale, which significantly cuts logistical expenses.

2. Speed Up Turnaround Times

With a dedicated centre for regional distribution, goods are processed and dispatched quickly, enhancing overall service levels. This allows your current supplier to concentrate on broader areas, boosting their performance and your customer satisfaction.

3. Allow Your Supplier to Focus on Core Areas

By letting your supplier focus on the rest of the UK while our RDC manages the North West region, you can streamline operations and improve service quality across all regions.

EXTRA PERKS

Assembly Services

As part of our RDC, we can offer additional assembly services, adding significant value for your customers. By ordering assembly, you not only enhance customer satisfaction but also potentially increase sales, as customers are more likely to buy products they know will be assembled for them.

EXTRA PERKS

Stock Holding

Stock holding at our RDC is focused on fast-moving products, so high-demand items are readily available and can be shipped quickly. You reduce your storage needs, cut costs and complexity, and always know what stock we are holding.

OPTIONAL EXTRAS

Add to any order

  • Unwrap or repack
  • Take to room of choice
  • Assembly
  • Two-person delivery or collection
  • Exchanges
  • Returns
Regional Distribution Centre North
Service area: LA, BB, BD, PR, FY, WN, BL, OL, HX, HD, SK, M, CW, WA, HG, LS, WF, L, CH, DN, S
SERVICE LEVEL
  • Same Day Sort and Deliver
  • Next Day Delivery
  • Economy Delivery
  • Perishable Food Delivery
  • Stock Holding Fulfilment
SERVICE FEATURE
  • Two-hour time slots
  • Assembly
  • One or two-person service
  • Room of choice
  • Exchanges and returns
  • Packaging removal
Regional Distribution Centre Luton
Service area: NN, MK, OX, LU, SG, AL, HP, RG, CM, SS, UB, HA, WD, EN, IG, RM, E, N, NW, W
SERVICE LEVEL
  • Next Day Delivery
  • Economy Delivery
  • Stock Holding Fulfilment
SERVICE FEATURE
  • Two-hour time slots
  • One or two-person service
  • Room of choice
  • Exchanges and returns
  • Packaging removal

Advantages of our regional distribution

Consolidation and Distribution

Collecting multiple consignments to our RDC hub, we streamline the distribution process with optimised route planning.

Advanced Tracking & Stock Management

Real-time tracking and meticulous stock sorting and short-term holding, ensuring goods are ready for prompt delivery.

Comprehensive Service Options

Including Same Day, Next Day, Installations, two-person delivery, Replacements, Collection and Returns, and Engineer Parts services.

Key advantages

Cost and Time Efficiency

Significantly reduce vehicle and personnel costs, along with picking and sorting times.

Environmental Sustainability

Our optimised routes and consolidated shipments mean fewer vehicles on the road.

Enhanced Supply Chain & Customer Service

Improved management processes and access to logistics expertise ensure seamless operations and elevated service levels.

03 · Milk Run Logistics

Many suppliers. One route.

Our Milk Run Logistics service is carefully crafted to enhance the efficiency of your supply chain.

This service intelligently consolidates products from multiple suppliers, organising them for distribution from our North West hub or directly to a single location, making it a cornerstone of smart logistics management.

Vans loading at the warehouse for a milk run

Milk Run via our RDC

3rd Party WarehouseClient WarehouseVehicleRDCVehicleCustomer

Direct Milk Run

3rd Party WarehouseClient WarehouseVehicleCustomer

Service highlights

Streamlined Collections

We simplify logistics by collecting goods from various suppliers, using a single route to minimise costs and improve efficiency.

Optimised Distribution

Goods are efficiently routed back to our hub or directly to the final destination, ensuring swift and strategic delivery.

Adaptive Scheduling

Our flexible pickup schedules are designed to align with your supply chain requirements, guaranteeing that goods are collected and delivered at the right time.

Key advantages

Reduced Overheads

Our milk run approach significantly lowers transportation and storage costs.

Enhanced Efficiency

Streamlining the pickup and delivery process cuts delivery times and boosts overall supply chain performance.

Environmental Benefits

Fewer trips contribute to lower emissions, supporting your sustainability goals.

Scalable Solutions

Designed to grow with your business, our service easily adjusts to meet your evolving logistics needs.

Reduce logistics costs with milk run solutions.

Designed for dynamic supply chains, it offers a smarter way to consolidate, reduce costs and enhance efficiency.

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